HELP DESK-HEALTHCARE

OB RESPONSIBILITIES:

  • Troubleshoots and isolates problems with applications or hardware
  • Determines customer need on calls requesting hardware, software, or system access
  • Utilizes and helps to maintain Help Desk tracking software.
  • Ability to work independently and prioritize incidents and requests based upon customer needs.
  • Demonstrates a strong sense of teamwork, professional appearance, solid oral communications and excellent customer service skills.
  • Analytical and problem solving skills.
Job Category: helpdesk helpdesk supervisor - healthcare

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